Which comprehensive service we offer you
A central point of contact with regular, clear coordination
The first stage of cooperation is always to determine the needs of your company and SAP users. Knowing which processes are critical to your business is the key to ensuring business continuity.
We guarantee transparency in cooperation by means of regular reporting. We appoint an SAP Solution Manager responsible for you, who will interact with you periodically and take care of all your managed services requirements. The ticketing system used documents the progress of their SAP Managed Service.
Ensure business continuity and availability
In the event of a very high-priority malfunction (e.g. system shutdown of the SAP system) and inaccessibility of the support or SAP Solution Manager Portal of Deutsche Telekom, SAP Support is directly accessible via the SAP Local Support Centre (24/7). With the reason that Deutsche Telekom is currently not available as a partner for a problem notification, you can open your message directly to SAP. SAP Support will contact you or Telekom immediately with your escalation contact.
The freeware Scribble Papers is a "note box" in which all kinds of data can be stored. It takes in typed texts as well as graphics and entire documents. The data is then organised in folders and pages.
Your employees will be relieved enormously. So you have more capacity to take care of strategic projects and are not concerned with daily support problems.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
It does not matter whether the user works in a test environment or in the production system for self-training.
If you want to get more information about SAP basis, visit the website www.sap-corner.de.
Benefit from our concentrated expertise, while your internal IT can focus on necessary digitisation processes or, for example, an SAP S/4HANA migration.