SAP Basis Troubleshooting and support in case of occurring problems

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Troubleshooting and support in case of occurring problems
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IT professionals are taking the first steps in automation with the use of tools like RedHat Ansible. At our company, for example, Ansible is used for mass rollouts of agents in large environments.

SAP offers a huge toolbox of different technologies to support business processes. The usefulness of their use is essentially determined by the task and its technical requirements. We have gained a lot of valuable experience in the following technologies, which we would like to make available to you.

On www.sap-corner.de you will also find useful information about SAP basis.
Implement notes
If your system is already above SAP NetWeaver Release 7.0, then you must either import SAP Note 1731549 or a corresponding Support Package. Afterwards, when creating new users, it is no longer possible to assign user names that are only composed of variants of spaces or other invisible special characters. Important: Changes to already existing users with these names or their deletion option are not affected by this! The SAP Note also adds the customizing switch BNAME_RESTRICT, whereupon you can control yourself whether alternative spaces are allowed to appear in certain places in the user name. For this, the following values must be set in the customizing table PRGN_CUST: NO = The alternative spaces are still allowed in the user name. ALL = The character set is reduced to a defined range, excluding certain special characters because they have specific meanings in certain operating systems or databases. This predefined character set is: ABCDEFGHIJKLNMOPQRSTUVWXYZ_0123456789,;-§&()={[]}+#. FME = The letters F, M and E stand for Front, Middle and End. With an 'X' in this three-digit switch value you can now explicitly specify at which position in the user name no wide spaces and control characters may occur. All combinations are possible, e.g.: XME = None of these special characters may occur at the BEGINNING of the user name. XMX = In the user name none of these special characters may occur at the BEGINNING and at the END. FME = One of these special characters may occur at any position in the user name (this corresponds to the default setting, i.e. as if no entry was maintained in PRGN_CUST for the switch). SAP recommends the use of the value ALL.

In order to reduce the complexity of the SAP basis operation and to accelerate and simplify the tasks of the SAPBasis and to create free capacities, standardisation and automation of the existing activities is required. Details can be found in chapters 7.7 and 9.5 of the Master's thesis.

Some missing SAP basic functions in the standard are supplied by the PC application "Shortcut for SAP Systems".

SAP Basis operations manage the IT underlying the SAP system.

So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.


One of the possible causes of error is that adm does not have write permissions for the /usr/sap/trans/cofiles (UNIX) directory.
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