PUT THE CARE OF YOUR SAP SYSTEM IN THE HANDS OF SPECIALISTS!
Identify areas for improvement and train the workforce for new technologies
SAP Support Portal allows any SAP customer to search for and download SAP OSS notes for questions and problems. 80% of these SAP hints contain coding corrections to solve the technical problem. Most SAP hints contain the description of the complication from a business perspective as well as the technical solution. The Transaction SNOTE implementation tool for coding corrections helps the customer implement SAP hints. A variety of SAP hints are available in German and English. Automatic translations are available from English to Chinese, French, Italian, Japanese, Russian, Korean, Spanish and other languages.
We focus all our actions on the results you need. With our Success Experience offerings, Success Extensions and Success Services, we help you to combine and implement your vision and technology strategy to achieve the desired results from day one.
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Your SAP support structure is well-established, but your internal staff: What is the time for strategic projects? Do you have bottlenecks due to illness, parental leave or changing working hours? We offer managed services with a strong process know-how. Our certified SAP specialists support you in an industry-independent way and relieve you from the daily business. You decide when and where. That's what we stand for.
To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
Sometimes you encounter recurring problems that cannot be solved sustainably without many years of experience and expertise. These are often performance issues or recurring interface errors in system integration. We will arrange an expert session with you to address the root cause analysis of your problem and work together to find a sustainable solution. Trust our expertise!
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
DSAG Survey SAP SupportThe relationship between Standard Support and Enterprise Support is, as in previous years, almost balanced.
On www.sap-corner.de you will also find useful information about SAP basis.
In April and May 2014, the German-speaking SAP User Group (DSAG) e. V. interviewed 389 members on the topic Maintenance/Service & Support.