Managing and measuring innovation in an innovation strategy
Unified SAP support to ease the way to the cloud
If you encounter error messages, such as SAP transaction errors or other problems related to the use of SAP systems, our SAP support staff will be happy to help you quickly. Our SAP support team is available to your employees at any time. Our SAP Enterprise Support will relieve your SAP employees. In addition, our ticketing system allows you to view the current status of the feedback and troubleshooting processes at any time, so you know when your problem will be fixed - clearly defined by our SLAs.
The strategic IT plan of a comprehensive international SAP rollout including the introduction of SAP EWM, ERP and HR in China in 2018 has been defined. The defined goal was to find support with Application Management, Services and Support (AMS), so that the IT core team of Schmersal can focus on the project work. External experts should be found to support Schmersal-IT in SAP support and to release the capacities needed for the rollouts.
SAP SUPPORT FROM USER VIEW
Please refer to a complete list of our software products. It provides you with related documentation on implementation, upgrades and new features.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.
From the Deploy phase onwards, we integrate our AMS Service Agents into the project work and documentation to optimise the transfer of know-how. Our AMS Agents will get to know your employees and the IT landscape and can support you in the GoLive phase. This approach enables a seamless transition from the Hypercarephase to Application Management Services.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
It is expected to be available in the fourth quarter of 2018 with the next release of SAP S/4HANA Cloud.
The website www.sap-corner.de offers many useful information about SAP basis.
In addition to the training documents and SAP Online Help and SAP News, account management information such as technical support forms and contacts will also be provided.