Learn more about our three-level support process
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Our SAP support services include SAP Application Management Services and SAP Technical Operating Services. We offer our SAP AMS services for the classic SAP Business Suite ECC as well as for the latest SAP solutions SAP S/4 HANA or the cloud applications of SAO such as SAP SuccessFactors. A special focus lies in the logistics sector, where we have been successfully represented by renowned customers in the automotive and manufacturing industries for several years. The resolution of faults and the processing of service requests is done by adhering to already defined service level agreements. In parallel to the quickest possible troubleshooting (incident management) by providing a solution or workaround, sustainable solutions are also sought (problem management). In addition, the efficient and cost-effective implementation of audited and approved RfCs with minimal risk to the production environment (change management) is implemented. Through our dedicated and qualified support teams (consultants and developers) we assure the highest quality for your projects. Our modern infrastructure and communication tools allow us to use the teams remotely in your projects.
Every company is individual. As a result, systems are usually tailored to the specific needs of the company or expanded to include non-existent but urgently required features. But all of these systems have one thing in common: They form the basis of a company and require regular maintenance and maintenance.
SAP Base Services
Choose the offer that best meets your requirements. With all Success Experience offers, you get the preparation, guidance and guidance you need to quickly use SAP solutions productively and be successful in the long term.
So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.
Today, many human resources companies are still working with stacks of files and outdated systems. It is a major problem, of course, with regard to the current shortage of skilled workers, because if the application process becomes too long, there is a great risk that talent will be lost to competitors. Maximum time for a state-of-the-art solution, which is also available on the go and can be used to efficiently manage human resources. With SAP HCM and SAP SuccessFactors, we provide two solutions for modern SAP HR management and integrated HR processes: From administration to talent management to payroll.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
Scope of SAP AMS services: The following services are included in SAP Application Management Services, among others.
SAP Basis refers to the administration of SAP system that includes activities like installation and configuration, load balancing, and performance of SAP applications running on Java stack and SAP ABAP. This includes the maintenance of different services related to database, operating system, application and web servers in SAP system landscape and stopping and starting the system. Here you can find some useful information about SAP Basis: www.sap-corner.de.
Our modern infrastructure and communication tools allow us to use the teams remotely in your projects.