Integration of SAP systems with Solution Manager
PROLOGUE
An SAP administrator has the task of controlling a company's SAP system and ensuring its proper functioning. He/she maintains and monitors SAP applications and is also responsible for their development.
There are several ways to introduce and operate new applications. As a company you have the choice between internal realisation and operation, outsourcing, cloud computing and so-called outtasking. In deciding on one of the above concepts, the SAP basis must be included for the evaluation of various technological and operational aspects, which offers the possibility to develop a sound decision. This decision has a significant impact on the future operation of SAP and the associated operating and maintenance costs. The recommendations listed here are intended to help you decide on other forms of service. Information on the recommendation can be found in the Master's thesis in chapters 7.8 and 9.6.
SAP Basis refers to the administration of SAP system that includes activities like installation and configuration, load balancing, and performance of SAP applications running on Java stack and SAP ABAP. This includes the maintenance of different services related to database, operating system, application and web servers in SAP system landscape and stopping and starting the system. Here you can find some useful information about SAP Basis: www.sap-corner.de.
Analysis
The tasks described above, which occur at rather irregular intervals and involve a certain degree of complexity due to the lack of routine or process know-how, should be examined in order to determine whether they can be performed more efficiently by an external service provider. One question to be answered is whether it is necessary to keep the necessary knowledge in the company in order to be able to react faster than the external service provider. For example, for business critical systems. Security aspects should also be considered, as external persons gain access to the system. From now on, outtasking performance must be regularly monitored and checked for quality and documentation. A complete dependence on the external partner must not arise.
In the case of distributed or local SAP systems, it can also be helpful if departments or decentralized IT units can schedule their own jobs themselves. It is important that the associated approval processes can also be mapped and easily tracked. This brings convenience, flexibility and a degree of freedom without neglecting operational security. The integration of the business departments can relieve the IT administrator and turn background processing into an end-to-end process integrated into the organization.
Tools such as "Shortcut for SAP Systems" complement missing functions in the SAP basis area.
Sometimes the testers were not familiar with the test environment or no one thought about taking care of a sufficient and current test data set (master data, movement data).
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