Individual trainings
ASSESSMENT OF EXISTING CUSTOMER-SPECIFIC SOLUTIONS
Different customers have different support requirements and concepts. We support them on-site as an extension of their internal team as well as through remote connections. Be it on an ad hoc basis (e.g. release upgrade, DB upgrade, optimization of Solution Manager) or on a permanent basis (e.g. monitoring of operations in SLR, fast reactions in defined exceptional cases, planned maintenance), we have the right team, the appropriate procedures (ITIL) and the modern tools to implement your requirements.
Critical business processes require a secure, efficient and stable operation of an SAP system landscape. High demands on the management as well as the operation of the underlying SAP NetWeaver platform require competent support in all tasks of planning, support and updating of the SAP Basis. The increase in installed components as well as systems integrated via interfaces expands these needs. Only with professional care and maintenance of its components can SAP NetWeaver bring its advantages as an integrative platform to bear.
On www.sap-corner.de you will also find useful information about SAP basis.
Double stack split
Reduce resources: depending on the agreement of the contract, you can ask for the service resources only when needed. This will save you some costs.
By establishing a new role concept and building new roles, the SAP basis has the skills necessary to support new tasks and topics as well as to operate new technology and service forms. The relevant roles are listed below.
Tools such as "Shortcut for SAP Systems" complement missing functions in the SAP basis area.
One or more application servers host the necessary services for the various applications on this layer.
To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
In addition to this, as already discussed by Recommendation [A2], it is then worthwhile to establish a catalogue of criteria for evaluating and looking in detail at certain characteristics of the application or services.