Features
SAP Help Portal
Visit the SAP Support Portal and use the SAP ONE Support Launchpad. With it you can search our knowledge base, find solutions to problems and report incidents.
For access to the customer area you need your user and password. Here you will find the latest versions of your licenced software as well as all manuals and documentation.
SAP's new, simplified service and support portfolio is specifically designed for the cloud
You can decide for yourself what kind of company you want from us. Choose the Success Extensions you need to create the experience you want and succeed in the cloud.
So much information... how can you keep it so that you can find it again when you need it? That's what Scribble Papers is great for.
With Next-Generation Support, we already offer intelligent support services that customers can choose according to their preferences. We give our customers the choice of how to get answers to their technical questions. It is important to us that our customers have an all-round good experience in interacting with SAP Support - from start to finish.
"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.
We offer you support tailored to your needs - from individual expert sessions with your IT department to application support in everyday operations.
SAP Basis refers to the administration of SAP system that includes activities like installation and configuration, load balancing, and performance of SAP applications running on Java stack and SAP ABAP. This includes the maintenance of different services related to database, operating system, application and web servers in SAP system landscape and stopping and starting the system. Here you can find some useful information about SAP Basis: www.sap-corner.de.
Support for SAP, including the response to trouble tickets, the analysis of system errors, and the help in resolving unexpected results from the SAP system, places a heavy burden on IT and can cause resources to be diverted from other critical projects.