Establish action plans to address risks and problems of performance, technical integrity and stability
Standard Support targets in-house solutions
SAP MaxAttention's services and support portfolio includes simple, cumulative levels of deployment that are individually tailored to your needs. This approach leads to predictable results - in on-premise, cloud, and hybrid environments - from innovation to operation.
SAP support partners must meet the current standards for a Partner Centre of Expertise. FIS undergoes regular audits for this certification. All services offered as well as the entire service and support organisation are technically and organisationally orientated to the high quality standards. For you as a customer, this means trust in a competent partner who accompanies you reliably and with a lot of knowledge and experience - from complex implementation projects to process optimisation to support.
Select Services, Training and Partners
Based on our Jira Service Desk ticketing system, we manage and monitor our customers' incidents and changerequests transparently and efficiently. At the same time, Jira allows you and your employees to access your tickets at any time and to find out about the current processing status. Jira supports our team to involve consultants and developers of our SAP AMS division in the solution process as quickly as possible. With this integrated and transparent process, we are the optimal partner to help you continuously optimise your processes and continuously improve your managed services KPIs!
So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.
Our Service Desk employees take care of your concerns and find individually tailored solutions. We have many years of experience in operating large e-commerce platforms / web shops for over 50 customers. Our service desk is designed to support Enterprise Web Applications. We are 24/7 throughout with competent service for your concerns. The continuous improvement of our services is part of our DNA.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
The SAP Support Portal is your quick and easy access to technical support documents and our product experts.
If you want to get more information about SAP basis, visit the website www.sap-corner.de.
NTT DATA RO offers development services and competent consulting services to IT service providers, system integrators, software companies and customers from various industries.