Create a Security and Compliance Roadmap
Development of value added and value assessment
It is usually managed with a mix of flexible on-site resources and remote support, depending on your budget and requirements. With Incident Handling, our first goal is to eliminate the impact on your business as quickly as possible. Although we cannot guarantee to solve the problem immediately, we will always set up a workaround so that you can maintain business continuity.
No software solution in the world, even if it comes from the world's largest enterprise software vendor, runs smoothly. In business-critical processes, the root cause of an incident costs your employees a lot of time and nerves, and the solution finding requires in part deep development knowledge that a normal user does not have.
Efficient and timely SAP support today
In fact, many companies are in a difficult position in terms of their SAP environment. Our specialists are regularly consulted about licencing costs, optimisation and compliance risks. Each time, they offer tailor-made solutions that are perfectly tailored to each customer's needs.
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Next, you will work with a consultant to determine support levels, hourly service windows, and maximum response times (SLAs). In this way, it is you who design our offer to tailor it entirely to your company, not the other way around.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
If the company is large and has a large SAP department, there are of course also special supporters, with explicit expertise.
SAP Basis is the foundation of any SAP system. You can find a lot of useful information about it on this page: www.sap-corner.de.
Therefore, our goal is to make you aware of these costs and reduce risks to a minimum.