Broad portfolio of references
Support
As mentioned above, there are clear overlaps in SAP Support and SAP Application Management Services, and even after this post you may have unresolved questions. So please do not hesitate to contact us and we will advise you on what services you need for your circumstances and what support is the right one. As a complete SAP service provider, we offer you everything you need as a SAP customer in our SAP Carecenter. Contact us without obligation and we will inform you about our comprehensive services.
We provide a proactive approach to problem solving because we are more likely to help you avoid problems than to fix them. For this reason we carry out regular health checks of your system. We proactively monitor and optimise your IT performance. In close collaboration with your internal IT staff, our support experts can identify potential IT issues and help solve them before they become business issues.
Technical Quality Manager
Because the IT department quickly lost a noticeable amount of pressure thanks to Salt Solutions' extensive SAP expertise, support was quickly expanded. In June 2018, Salt also took over support for SAP BW in Wuppertal. Other sites added: in June 2018 the plant in Bergisch Gladbach, and at the end of 2018 the site in China.
So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.
To sum up, we can say that both support services naturally overlap from time to time. Often, SAP Support team members are looking for an application management services solution to resolve an acute problem so that a similar problem can no longer occur in the future.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
A team of 40 highly qualified SAP consultants is available for this purpose, who have successfully served more than 250 companies over the last 15 years.
If you want to get more information about SAP basis, visit the website www.sap-corner.de.
Giesecke & Devrient has automated user support for ERP processes with "Ondemand Personal Navigator".